At CORVENLEIGH LTD, we respect your privacy and are committed to protecting the personal information you provide when you browse our store, purchase footwear, create an account, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use and protect it, when information may be shared, how cookies and similar technologies may be used, and the choices and rights available to you.

By accessing or using our online store, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that is reasonably necessary to operate our store, process orders, provide customer service, maintain our services, and improve your shopping experience.

Depending on how you interact with CORVENLEIGH LTD, the information we collect may include the following.

1.1 Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or use certain features of our store, you may provide information such as:

• Full name
• Billing information
• Shipping information
• Delivery address
• Email address
• Telephone number
• Account login information
• Order details
• Product selections
• Size or product preferences
• Information you provide when contacting customer service
• Information included in messages, inquiries, reviews, feedback, or other communications
• Any other information you voluntarily choose to provide

We only request information that is relevant to the purpose for which it is collected.

1.2 Order Information

When you purchase footwear from CORVENLEIGH LTD, we may collect information necessary to complete and manage your order, including:

• Products purchased
• Product quantities
• Product sizes or variations
• Order value
• Order date
• Order status
• Shipping and delivery information
• Billing information
• Transaction-related information
• Information required to provide customer support regarding your order

This information allows us to process purchases, provide order-related services, communicate with you about your purchase, and manage returns or other after-sales matters where applicable.

1.3 Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method you select, payment providers may collect and process payment information such as card details or other payment credentials directly.

Where payment information is processed by a third-party payment provider, CORVENLEIGH LTD may receive limited transaction information necessary to confirm and manage your purchase.

We do not need to collect or store complete payment card information when that information is processed directly by the applicable payment provider.

2. Information Collected Automatically

When you visit or use our online store, certain information may be collected automatically through your browser, device, cookies, pixels, analytics technologies, and similar technologies.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• General device information
• Language preferences
• Pages visited
• Products viewed
• Links or buttons interacted with
• Approximate time and duration of visits
• Referring pages or sources
• Website navigation information
• General usage and interaction information

Automatically collected information may help us understand how visitors use our store, identify technical problems, improve functionality, and maintain the security and performance of our services.

3. How We Use Your Information

CORVENLEIGH LTD may use personal information for the following purposes:

3.1 Processing and Fulfilling Orders

We may use your information to:

• Process purchases
• Confirm orders
• Prepare products for shipment
• Arrange delivery
• Provide order updates
• Manage order status
• Process applicable returns or exchanges
• Respond to order-related questions
• Provide after-sales support

3.2 Customer Service

We may use information you provide to respond to inquiries, resolve issues, assist with orders, and provide customer support.

Information from previous communications may be used where reasonably necessary to understand and resolve an ongoing customer service request.

3.3 Account Management

If you create an account, we may use your information to:

• Create and maintain your account
• Authenticate your account
• Provide account-related services
• Maintain your order history
• Help you manage account information
• Provide account-related communications

3.4 Improving Our Store

We may use information about how visitors interact with our store to:

• Improve store functionality
• Improve navigation
• Improve product presentation
• Understand customer preferences
• Identify technical issues
• Improve shopping experiences
• Analyze store performance
• Develop and improve products and services

3.5 Security and Fraud Prevention

We may process information when reasonably necessary to:

• Protect our store
• Detect suspicious activity
• Prevent fraud
• Protect transactions
• Investigate security incidents
• Prevent unauthorized access
• Maintain the integrity of our services

3.6 Legal and Compliance Purposes

We may use personal information when necessary to comply with applicable legal requirements, respond to lawful requests, establish or defend legal claims, or protect our rights and legitimate business interests.

4. Legal Bases for Processing Personal Information

Where applicable data protection laws require a lawful basis for processing personal information, the basis may depend on the circumstances and purpose of processing.

Depending on the applicable law, we may process information based on one or more of the following grounds:

Contractual Necessity

Certain information is necessary to process and fulfill an order or provide services requested by you.

For example, we generally need shipping and contact information to process and deliver an order.

Consent

Where consent is required, we may request your permission before collecting or using certain information.

You may withdraw consent where applicable. Withdrawal of consent does not affect processing that occurred before withdrawal.

Legitimate Interests

We may process information where reasonably necessary for legitimate business interests, provided that such interests are not overridden by applicable privacy rights.

Examples may include improving our services, maintaining security, preventing fraud, and understanding how our store is used.

Legal Obligations

We may process information when required to comply with applicable laws, regulations, legal processes, or lawful governmental requests.

The appropriate lawful basis depends on the specific processing activity and the laws applicable to your circumstances.

5. How We Share Personal Information

We do not share personal information indiscriminately.

Personal information may be disclosed where reasonably necessary to operate our store, process transactions, fulfill orders, provide services, maintain security, or comply with legal obligations.

Depending on how our store operates, information may be shared with categories of service providers such as:

• Payment processing providers
• Shipping and delivery providers
• E-commerce and hosting service providers
• Website technology providers
• Analytics and performance service providers
• Customer support service providers
• Fraud prevention and security providers
• Other service providers necessary to operate our store

These providers may process information only to the extent necessary to provide the relevant services or perform functions on our behalf.

Where required by applicable law, appropriate contractual, technical, and organizational measures may be used to protect personal information processed by service providers.

6. Shipping and Delivery Information

To fulfill an order, we may need to provide relevant information to shipping, logistics, and delivery providers.

This may include information such as:

• Recipient name
• Delivery address
• Contact information
• Order details
• Shipping information
• Tracking-related information

The information provided should be limited to what is reasonably necessary for delivery and related services.

7. Third-Party Payment Services

When you choose to pay for an order, you may be redirected to or interact with a third-party payment service.

Payment providers may independently collect, use, store, and process payment information under their own privacy policies and terms.

CORVENLEIGH LTD does not control the privacy practices of independent third-party payment providers.

You should review the privacy information provided by the relevant payment provider before submitting payment information.

8. Cookies and Similar Technologies

Our store may use cookies and similar technologies to support essential functions, remember preferences, understand store usage, and improve performance.

Cookies may be used for purposes such as:

• Keeping the store functioning correctly
• Maintaining shopping cart functionality
• Remembering preferences
• Supporting account functionality
• Maintaining session information
• Understanding how visitors use the store
• Measuring store performance
• Improving the shopping experience
• Supporting security and fraud prevention
• Providing relevant communications or advertising where applicable

Some cookies may be placed by third-party service providers that support our store.

You may be able to manage cookies through your browser settings or other cookie-management tools made available through the store.

Disabling certain cookies may affect the availability or functionality of some features.

Where applicable law requires consent for non-essential cookies or similar technologies, we will provide appropriate controls or notices.

9. Analytics and Website Performance

We may use analytics or similar technologies to understand how visitors interact with our store.

Analytics information may help us understand:

• Which pages are visited
• Which products receive attention
• How visitors navigate through the store
• General traffic patterns
• Store performance
• Technical problems
• General customer interaction trends

Analytics information may be combined or analyzed in a way designed to improve our understanding of store usage while limiting unnecessary use of personal information.

10. Marketing Communications

Where permitted by applicable law, CORVENLEIGH LTD may use contact information to provide information about products, promotions, offers, or other store-related communications.

Where consent is required for marketing communications, we will seek consent before sending such communications.

You may unsubscribe from marketing communications where an unsubscribe option is provided.

Unsubscribing from marketing communications does not necessarily stop important service-related communications, such as order confirmations, shipping information, account notices, security notifications, or other communications necessary to provide services you have requested.

11. Transactional Communications

Even if you do not subscribe to marketing communications, we may still send necessary service-related communications.

These may include:

• Order confirmations
• Payment-related notifications
• Shipping notifications
• Delivery updates
• Order status information
• Customer service responses
• Account-related notifications
• Security-related communications
• Important changes to services or policies

These communications are generally necessary to provide services associated with your interaction with our store.

12. Reviews, Feedback, and User-Submitted Content

If you voluntarily submit a review, feedback, comment, photograph, or other content to our store, certain information associated with that submission may be displayed or used according to the functionality through which the content was submitted.

Before submitting personal information or content that identifies another individual, you should ensure that you have the appropriate permission to provide that information.

We may use customer feedback to improve our products, services, and shopping experience.

13. Social Media and External Platforms

Our store may contain links, features, or integrations associated with third-party platforms or social media services.

If you interact with those services, the applicable third party may collect information about your interaction according to its own privacy policy and terms.

CORVENLEIGH LTD does not control the privacy practices of third-party platforms.

We recommend reviewing the privacy policies of any external service before providing personal information through that service.

14. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, loss, or destruction.

Security measures may include appropriate technical, administrative, and organizational safeguards.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

For this reason, while we take reasonable precautions to protect information, we cannot guarantee absolute security.

You are also responsible for taking reasonable steps to protect your account information and login credentials where applicable.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Processing and fulfilling orders
• Providing customer service
• Maintaining transaction records
• Managing accounts
• Resolving disputes
• Preventing fraud
• Maintaining business records
• Complying with legal obligations
• Protecting our rights and interests

The appropriate retention period may vary depending on the type of information, the reason it was collected, legal requirements, and operational needs.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely dispose of it, subject to applicable legal and regulatory requirements.

16. International Data Transfers

Depending on where you are located and where our service providers operate, your personal information may be processed or stored in countries or regions different from your own.

Different jurisdictions may have different data protection laws.

Where applicable law imposes requirements regarding international transfers of personal information, appropriate safeguards or other lawful transfer mechanisms may be used.

17. Your Privacy Rights

Depending on your location and the laws applicable to you, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may have the right to request information about the personal data we hold about you.

Right to Correction

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Deletion

In certain circumstances, you may have the right to request deletion of personal information.

Right to Restrict Processing

In certain circumstances, you may have the right to request that processing of your personal information be restricted.

Right to Object

You may have the right to object to certain types of processing, including certain direct marketing activities.

Right to Data Portability

Where applicable, you may have the right to request personal information in a structured, commonly used, and machine-readable format and, where legally required, request that it be transferred to another organization.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Right to Lodge a Complaint

Depending on your location, you may have the right to lodge a complaint with the relevant data protection or privacy authority if you believe your privacy rights have been violated.

Not every right is available in every jurisdiction, and certain legal exceptions may apply.

18. How to Exercise Your Privacy Rights

If you wish to exercise a privacy right, please provide enough information for us to understand your request and identify the relevant personal information.

We may need to verify your identity before completing certain requests in order to help protect personal information from unauthorized access.

Where permitted or required by applicable law, we may decline or limit a request when a legal exception applies.

If additional information is required to process your request, we may request it from you.

We aim to handle valid privacy requests within the time periods required by applicable law.

19. Children’s Privacy

Our store is intended for general consumers.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where such information should not have been collected, appropriate action may be taken to review and delete the information where required.

Parents or legal guardians may contact us through the available customer service channels if they believe a child has provided personal information inappropriately.

20. Third-Party Websites and Services

Our store may contain links to websites, applications, payment services, social platforms, or other services operated by third parties.

These third-party services are not controlled by CORVENLEIGH LTD.

If you follow a link to an external service, that service may collect information according to its own privacy practices.

We encourage you to review the privacy policies of third-party services before submitting personal information.

21. Fraud Prevention and Abuse Detection

We may process certain information to help identify and prevent fraudulent transactions, unauthorized account activity, abuse of our services, suspicious behavior, or other activities that may threaten our customers or store.

This may include reviewing transaction information, account activity, device-related information, and other information reasonably necessary for security and fraud prevention.

Where appropriate, information may be shared with relevant service providers or authorities as permitted or required by law.

22. Business Transactions

If CORVENLEIGH LTD undergoes or considers a business transaction such as a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, personal information may be transferred or disclosed as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable privacy and data protection requirements.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technologies, legal requirements, or privacy practices.

When changes are made, the updated version will be published through our store and the “Last Updated” date will be revised.

We encourage you to review this Privacy Policy periodically to remain informed about how personal information is handled.

If a material change is required to be communicated separately under applicable law, we will provide an appropriate notice.

24. Data Minimization

We aim to collect and use personal information only to the extent reasonably necessary for the purposes described in this Privacy Policy.

We do not intend to collect information that is unrelated to the operation of our store, the provision of requested services, legitimate business purposes, or applicable legal requirements.

Where information is no longer necessary, it may be deleted, anonymized, or securely disposed of subject to applicable retention requirements.

25. Accuracy of Personal Information

We rely on customers to provide accurate and current information when placing orders, creating accounts, or communicating with us.

Providing accurate shipping, billing, and contact information helps us process orders and provide services correctly.

If your personal information changes, you may update available account information or contact us through the customer service channels provided by the store.

26. Privacy and Account Credentials

If you create an account, you are responsible for maintaining the confidentiality of your account credentials.

You should avoid sharing your password or other account credentials with unauthorized individuals.

If you believe that your account credentials have been compromised or that unauthorized activity has occurred, you should take appropriate steps to secure the account as soon as reasonably possible.

27. Legal Disclosures

We may disclose personal information where we reasonably believe disclosure is necessary to:

• Comply with applicable law
• Respond to lawful requests
• Comply with legal processes
• Protect our rights
• Protect our property
• Protect customers or other individuals
• Investigate suspected fraud or abuse
• Prevent security threats
• Enforce applicable terms and policies

Any disclosure will be made only as permitted or required by applicable law.

28. No Sale of Personal Information

We do not intend to sell personal information in exchange for monetary consideration as part of the ordinary operation of our store.

Where applicable privacy laws define certain forms of sharing, advertising, or data disclosure differently, your rights will be handled according to the requirements applicable to your circumstances.

29. Your Choices

Depending on the services and features available to you, you may have choices regarding:

• Marketing communications
• Cookies and similar technologies
• Account information
• Certain optional data collection
• Promotional communications
• Certain privacy requests

Your choices may affect the availability of certain features or services where the information involved is necessary to provide them.

30. Contact and Privacy Requests

If you need assistance regarding your personal information, privacy rights, account information, or this Privacy Policy, please use the customer service or contact channels made available through the CORVENLEIGH LTD store.

We will review privacy-related requests and respond in accordance with applicable laws and requirements.

Because no specific privacy contact information has been provided for CORVENLEIGH LTD, this Privacy Policy does not list an email address, telephone number, physical address, or other contact details that have not been supplied.

31. Policy Acknowledgment

By using the CORVENLEIGH LTD store, you acknowledge that you have had an opportunity to review this Privacy Policy and understand the general ways in which personal information may be collected, used, disclosed, stored, and protected.

This Privacy Policy is intended to provide clear information about our privacy practices and should be read together with any other policies or notices that may apply to your use of our store.

CORVENLEIGH LTD

Last Updated: September 24, 2026